What is emotional intelligence?

What is emotional intelligence?

Emotions drive behaviour at work. Knowing how to manage (or regulate) emotions can help you perform at your peak, stay resilient when times are tough, build stronger relationships and gain more influence. So building your emotional intelligence is a good career move. This video explains how the logical and emotional parts of your brain influence your behaviour. People skills expert, Eleanor Shakiba, outlines simple steps you can use to regulate your own emotional states. Then she explores ways you can read and influence the emotional states of others. If you need an accessible introduction to what emotional intelligence is, this video is for you. You can also download free tip sheets on building emotional intelligence.

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