Videos

Solution focussed questions


Framing your message positively


Handling conflict with NLP perceptual positions

How to give feedback at work

How to set boundaries and limits

NLP – Generalisations, distortions and deletions

What is emotional intelligence?


Communication styles used by difficult people

How to handle aggressive behaviour calmly

What does ‘perception is reality’ mean?

What is emotional intelligence?


Communication styles used by difficult people

How to build rapport and trust


How to speak with influence



How coaching works


Make change happen



FAST ways to resolve conflict


Speak assertively with I statements


Women in leadership


Say No and Mean It


How to make reflective statements


NLP reframing techniques


Solution focused questions


What is a win win approach to conflict resolution?


What is a BATNA and WATNA?


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