It’s a task most managers dread; giving feedback to a difficult staff member who is prone to aggressive behaviour. Find out how HR practitioners can assist in this challenging situation. Brief managers on early signs which show action needs to be taken to address aggressive behaviour in the workplace. Coach managers in emotional regulation, so they can stay calm when dealing with difficult people. Use simple-to-remember starter phrases for giving behavioural feedback to staff who exhibit aggressive behaviour at work. Download a free tip sheet on this topic by expert trainer, Eleanor Shakiba.