Improve your communication skills by learning how to shift between ‘enquiry’ mode and ‘contribution’ mode. Hear how to show respect for others’ opinions by asking about their perspectives. Then explore how to get your own point across honestly and assertively – by mastering the art of positive contribution. See how to use four simple steps to create a positive, assertive dialogue. Master the basics of assertive communication skills by watching this short training video by people skills expert Eleanor Shakiba. Download a free tip sheet on this topic now.