Find out how to deal with people who ‘play victim’ in order to gain power at work. Hear why employees play victim and how to respond to their…… Continue Reading
Difficult Staff
Handling tears during feedback sessions
In order to learn and grow, employees need to receive feedback. But some people don’t realise this. Often, these employees had negative experiences of feedback in their younger years. This…… Continue Reading
Need to give feedback to a difficult person? Here’s how.
Tears, shouting or rambling justifications for their behaviour. These are the top three defensive behaviours you’re likely to encounter when giving performance feedback to difficult people. No doubt you want…… Continue Reading